How one man builds a premier tourism school out of nowhere.

There was all round scepticism when Wong Khen Thau started Sabah’s first hospitality and tourism school in Kota Kinabalu 27 years ago. The hotel industry didn’t give him a chance to succeed because it thought that he was copying what hotels were already doing: on the job training of their frontline staff. Hoteliers didn’t think that he was offering anything new to the industry. And they were quite right to doubt him because Wong knew little about hotel and catering. He was a school teacher who had turned himself into a businessman selling home appliances. But all was not lost. His Asian Tourism Institute, staffed by a handful of hotel industry experts, received its first batch of 40 students for a six-month certificate course in food and beverage, housekeeping and front office operations – thanks to the sponsorship of then tourism minister Bernard Dompok. And from that small beginning, the Asian Tourism International College, as it is now known, has become the premier tourism and hotel and catering school which has produced more than 12,000 skilled workers for Sabah’s hotel industry, according to Mabel Cheong, the college’s registrar.
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